• Transform customer support with an AI-Powered Chatbot for scalable, intelligent, and personalized engagement

        • Always-on, multilingual AI assistant for faster, smarter customer interactions and real-time updates.

        • Drive operational efficiency and enhance customer engagement with AI-Powered Intent Classification for faster, smarter resolutions

        • An AI-powered intelligent CX transformation platform that leverages AI, cognitive RPA, analytics, and augmented reality to deliver customized solutions for clients.

        • An intelligent automation platform that is an amalgamation of AI, analytics, and automation that cohesively manages complex infrastructure ecosystems to provide superlative CX

        • A unique platform with patented intent analytics that enables empathetic conversations

        • Seamless connectivity & smarter operations

        • Redefining automotive mobility with intelligent systems and real-time data to enhance safety

        • Driving smarter shopping and seamless support with AI-powered retail experiences.

        • Elevating experiences, one game at a time

        • Transforming healthcare and insurance with AI-powered analytics and automation to predict diseases

        • Redefining tech with intelligence & automation

        • Powering secure, personalized, and efficient banking with AI-driven automation

        • Optimizing manufacturing with AI-driven automation and predictive insights to enhance quality

        • Enabling CPG brands to connect, personalize, and scale through AI innovation.

  • Insights
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Streamlining Complexity,
Empowering Innovation.

Latest Thinking

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Overview

Movate AI: Your solution to the tech clutter around you

The AI landscape is exploding with possibilities, redefining how work gets done. But legacy tech, siloed data, a flood of AI tools, and uncertain ROI can hold you back.

Movate AI, your enterprise reinvention partner, helps you cut the clutter and harness this power. Our revolutionary AI and data suite is modular, designed to meet diverse industry needs, and empowers every stakeholder across your enterprise.

Imagine personalization like never before, frictionless digital journeys, and uncovering insights at the speed of thought. Tap into human creativity, a powerful partner ecosystem, and cutting-edge AI solutions to achieve measurable business impact through our vendor-agnostic approach.

Leap into the AI-first future boldly and purposefully with Movate AI.

Movate AI framework for smarter strategies & faster growth

Movate AI empowers you to build next-gen capabilities, streamline operations, and become an AI-first enterprise.
Access expert insights, tools, and blueprints to drive smarter decisions and business success.

What makes Movate AI the best AI framework in
the industry

Outcome-based commercials with ROI commitment

Enterprise-grade secure framework with regulatory compliance

Partner ecosystem with top disruptive AI companies

Faster time-to-market with accelerated deployment approach

Award-winning proprietary platforms and solution accelerators

Proven AI and gen AI expertise with over 50 successful engagements

The best of our partner ecosystem for you

Leverage our powerful partner network of disruptive AI technology providers to help orchestrate your technology ecosystems and drive greater agility and business outcomes. Our global partnerships include leading hyper scalers, emerging solution providers for cloud, AI, generative AI, AIOps, cybersecurity, and intelligent automation.

Transforming industries with intelligent, future-ready solutions

Technology

Driving the next era of intelligent technology—accelerating development, fortifying security, and enabling proactive IT management to keep businesses ahead in a rapidly evolving digital world.

Telecom

Empowering telecom providers with AI-driven intelligence and automation to optimize networks, enhance reliability, and deliver seamless customer experiences.

Sports & gaming

Transforming fan engagement, player performance, and gaming experiences with intelligent automation, real-time analytics, and immersive personalization.

Manufacturing

Optimizing manufacturing with AI-driven automation and predictive insights to enhance quality, streamline supply chains, and drive precision in every operation.

Automotive

Redefining automotive mobility with intelligent systems and real-time data to enhance safety, predict maintenance, optimize supply chains, and deliver personalized driving experiences.

Health & insurance

Transforming healthcare and insurance with AI-powered analytics and automation to predict diseases, personalize treatments, streamline claims, and enhance decision-making.

Finance

Transforming the future of finance through intelligent automation, enhanced security, and hyper-personalized experiences-empowering banks to stay resilient and responsive in a digital-first world

CPG

Redefining how CPG brands connect, personalize, and scale-leveraging AI to deliver immersive, data-driven customer journeys in today’s dynamic digital landscape.

Retail & e-commerce

Elevating the way retailers connect and convert-using AI to deliver intuitive shopping, smarter support, and hyper-personalized experiences that keep customers coming back.

Home of award-winning platforms

Movate Contelli for digital services

An intelligent automation platform for enterprise digital services that converges human and machine intelligence to drive business agility, intelligent IT, operational excellence, stronger resilience, and faster time-to-market.

Learn More

Movate Edison for customer experience

An end-to-end AI-powered CX transformation platform that unites three essential pillars of customer service: elevating customer engagement, driving intelligence & insights, and amplifying agent productivity.

Learn More

Movate Insights for
business intelligence

An interactive business intelligence platform, that combines the capability of AI, data, analytics, and intelligent automation to extract insights at the speed of thought and drive business growth.

Learn More

Success stories: Innovation meets tangible transformation

Disruptive technologies often promise the moon, but Movate AI is all about delivering real results. Choose Movate AI and embark on a path to success with tangible benefits, just like our top clients have:

A leading technology company reimagines their sales, support and customer success with Gen AI

$10M potential savings with integrated AI solutions and partnership ecosystem

34% growth in lead generation with Gen AI
25% increase in sales opportunities
40% boost in employee productivity

A cosmetics leader leverages Gen AI-powered testing automation to improve productivity and time to market

3X faster time-to-market and simplified application lifecycle management with Gen AI

28% cost reduction via test redundancy optimization
14% productivity boost with predictive analytics & resource alignment
40% manual effort reduction in test case and script development

An American cloud communications leader uses AI for gamifying sales and support and boosts its subscriber base

2.5M+ active subscriber base across 10+ product lines, growing strongly with AI-powered sales and support gamification

20% improved sales and retention, 50% reduction in issued credits
CSAT improved from 79% to 88% within 90 days
24% reduction in total cost of operations

One of the world’s largest telecom companies leverages AI chatbots and gig workforce to meet unprecedented volume spikes

50X support scalability during peak demand with hybrid delivery model leveraging AI chatbots, on-demand agents, and full-time agents

27% overall cost reduction with pay-per-resolution pricing
20% CSAT improvement
30% volumes handled by AI chatbot effectively

Our engagement journey for proven success

Discover

  • Personas & journeys
  • Products & platforms
  • Friction & dropouts
  • Data, tools & technology
  • Processes & workflows
  • Channels & experiences

Assimilate

  • Customer journeys & use cases
  • Al perspectives & viewpoints
  • Data perspectives & viewpoints
  • Data + Al acceleration levers
  • Experience, channels, & data fragments
  • SWOT

Define

  • Security, privacy & regulatory compliance
  • Responsible Al – standards & best practices
  • Skills, training & support
  • Journeys & target governance
  • Roadmap & prioritization
  • Tools, PBCs, products & platforms
  • Budget & investment
  • Target state operating model

Realize

  • Planning & licensing
  • Activation & feedback
  • Cutover, training, support & rollout
  • Teams, operations & project setup
  • Model prototypes & PoCs
  • Design, implement & train models
  • Deploy model, test, tune & fix

Train & Optimize

  • Audits
  • Uplift Experiences
  • Enrich Data
  • Elevate CX & Relevance
  • Retrieval-Augmented Generation
  • Data Cleansing & Refinement
  • Model Tuning & Optimization

Awards and recognitions

Movate wins gold globee in the category disruptive service innovation at the 4th annual 2024 globee awards for disruptors
Movate wins the Inc. Best in business awards 2023 in the AI & data category
Movate recognized as a global leader in ISG provider lens™ for cx services in the intelligent CX quadrant for actively leveraging AI and analytics
Movate wins in the first-ever award series by nasscom to recognize ‘digital skills’ in the technology industry
Disruptor in HFS research’s generative enterprise™ services horizons report

Latest insights

Read through some of our latest articles and points of view on AI.

Latest videos

Solution accelerator videos

Gen AI powered intent classification – Optimize agent efficiency and response times
Watch now
Gen AI powered customer lifetime value – Gain deeper insights for smarter investments
Watch now
Gen AI-powered customer churn prediction – AI-powered cost-effective churn management
Watch now
Movate’s universal chatbot – Effortless support via AI-powered automated solution
Watch now

Solution accelerator videos

Movate’s universal chatbot – Effortless support via AI-powered automated solution
Gen AI-powered customer churn prediction – AI-powered cost-effective churn management
Gen AI powered customer lifetime value – Gain deeper insights for smarter investments
Gen AI powered intent classification – Optimize agent efficiency and response times

Ready to reinvent your enterprise with AI?

Movate.AI isn’t just a framework, it’s a transformational experience that empowers enterprises to redefine journeys across the business-consumer continuum.

Ready to leap into the future? Contact us today and embark on this transformative journey with Movate.AI.

Ready to reinvent your enterprise with AI?
Submit your inquiry