Category: Content
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Accelerate GTM with Movate’s GenAI-driven Business Process Automation
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Unlock business value with Movate’s AI-first Business Process Automation solution. Movate’s AI-driven Business Process Automation solution (BPA) empowers support teams to shift focus from routine tasks to strategic initiatives by leveraging automation at scale. Designed with innovation and efficiency in mind, this cloud-based flagship solution accelerates enterprise transformation, drives measurable outcomes, and reduces operational complexity.
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Movate Partners with Databricks to Accelerate AI Innovation and Data-Driven Transformation
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Bangalore, India – April 9, 2025 Movate, a global leader in digital technology and customer experience (CX) services, has been recognized as a Validated Partner in the Built on Databricks Partner Program — a distinction that highlights SaaS companies delivering impactful products and solutions built natively on the Databricks Data Intelligence Platform. The Built on
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Agentic AI: Level up chat support with Movate’s QPA to gain the edge
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Movate’s Quality Process Automation (QPA) solution, an agentic AI solution flavored with GenAI automates the entire process of assessing the quality of chat conversations against predefined rubrics that are specific to every case and type of end users. The solution is applicable commonly to contact center support agents and gig experts offering product support. In
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Riding the W(AI)VE™ of innovation and reimagining Enterprise 2030
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Movate participated as a Gold Partner at the 17th Annual Silicon Valley Global Innovation Summit, hosted by HMG Strategy on February 27, 2025, at the Hyatt Centric Mountain View, CA, USA. Themed “Lead the Innovation Wave and Reimagine Enterprise 2030,” the event brought together top tech and business leaders to explore the future of enterprise
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The AI vs AI scenario: GenAI’s impact on digital defenses and cyber attacks
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Enterprise cybersecurity is now a battleground not just for leaders, but for AI systems as well. We find ourselves in a kind of double-edged sword situation involving the positives and negatives of leveraging the power of GenAI—Its dual role in strengthening defenses as well as enabling new types of cyberattacks. Hackers are leveraging the same
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Agentic AI: Quality Analytics for enchanting CX via Movate Interaction Analytics
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The future of customer support is becoming GenAI powered Agents + Humans in the Loop: The real-time deployment use case of Movate Interaction Analytics (MIA) solution takes the market by storm with its first mover advantage. A new frontier in agent empowerment is here. Contact center heads are on their toes to balance the need
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Movate Recognized as an Enterprise Innovator in the HFS Horizons Generative Enterprise Services 2025 Report
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Bengaluru, India – March 13, 2025 Movate, a leading digital technology and IT services provider, has been recognized as an Enterprise Innovator (Horizon 2) in the HFS Horizons Generative Enterprise Services 2025 report. This ranking from HFS Research, a global research and advisory firm, acknowledges Movate’s strong capabilities in leveraging GenAI/AI to drive enterprise modernization,
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Agentic AI – Intelligent Organization Transformation
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From the internet, to wireless, mobile, cloud compute and big data, each wave of digital innovation has enabled intelligence to transform organizations and redefine operations. Digital-first, always-on access to ‘work and life’ pursuits has elevated productivity, efficiency, and effectiveness. Technology muscle has enabled personalized digital-first experiences powered by data platforms, analytics, and insights to enhance organizational purpose in saturated, dense
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Deliver tangible ROI with Movate AI’s Universal Chatbot
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A Plug-and-Play B2B2C CX RAG Solution for the Modern Generative Enterprise. Accelerating time-to-market, Movate AI’s Universal Chatbot is among the finest solutions developed by Movate AI Labs. The 5 distinguishing traits that set this solution apart are: This GenAI solution powers human-like conversational capabilities with user prompts to narrow down intent, and quickly serve relevant
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Unmasking the unknown: Detecting zero-day threats with unsupervised learning
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In the ever-evolving landscape of cybersecurity, organizations face a persistent and daunting challenge: zero-day threats. These are vulnerabilities in a system that are unknown to the vendor and have no existing patch. Hackers exploit these vulnerabilities rapidly, often before security teams can even react. Traditional signature-based detection methods fall short against these novel attacks, making