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Category: Content

  • Agentforce Agents: Checkpoints, customization & configuration

    Agentforce Agents: Checkpoints, customization & configuration

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    by

    devca

    Choosing and successfully deploying the right enterprise-grade AI solutionfor business can prove to be a tall order in the wake of new developments. New tools in the market exemplify predictive and generative AI’s potential that empower businesses to innovate and enhance customer engagement. In this blog, we look at the following: Not all the features

  • How GenAI chatbots are reimagining retail CX

    How GenAI chatbots are reimagining retail CX

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    by

    devca

    Chatbots have increasingly made their presence in the consumer services space According to McKinsey & Company, retailers need to move quickly to seize the opportunity presented by GenAI as they experiment with technology and realize that it holds great promise for reviving growth. One such area is the chatbot. While the adoption of traditional chatbots

  • Movate Shines as a Global Leader in ISG Customer Experience Services Report 2024 for its AI & Analytics Capabilities

    Movate Shines as a Global Leader in ISG Customer Experience Services Report 2024 for its AI & Analytics Capabilities

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    by

    devca

    ISG has recognized Movate’s strength in digital innovation and outcome-centric models, for the fifth consecutive year Bengaluru, India – October 16, 2024 Movate, a digital technology and customer experience (CX) services provider, today announced that it has been recognized as a ‘Leader’ in the ISG Provider Lens™ Contact Center- Customer Experience Services Global 2024 report. This report by Information

  • Top takeaways from TechEdge AI podcast

    Top takeaways from TechEdge AI podcast

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    by

    devca

    Movate was featured in the “Tuesdays with trailblazers” video podcast by TechEdge AI. Here’s a quick wrap of the key points during the conversation. Understand the role of culture with experience at the center of it all. Be it employees, customers, stakeholders or even a family, the experience is what counts. Leaders need to factor

  • AI vs AI: Generative AI’s Impact on Digital Defense and Cyber Attacks

    AI vs AI: Generative AI’s Impact on Digital Defense and Cyber Attacks

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    by

    devca

    Cybersecurity is now a battleground not just for humans, but for AI systems, with Generative AI (GenAI) playing a dual role in both strengthening defenses and enabling new types of cyberattacks. On one hand, GenAI is revolutionizing cybersecurity by improving threat detection, automating responses, and bolstering defensive mechanisms. On the other hand, hackers are leveraging

  • Optimizing generative AI through effective prompt engineering: A key to unleashing cost-efficiency and high-performance

    Optimizing generative AI through effective prompt engineering: A key to unleashing cost-efficiency and high-performance

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    by

    devca

    Generative AI (GenAI), particularly models powered by Large Language Models (LLMs), offers transformative potential across industries. However, without proper planning, the operational costs associated with deploying these models can escalate quickly. This article demonstrates how prompt engineering drives significant cost savings while delivering highly customized outputs for various use cases. This article will also provide

  • Movate AI: Driving Enterprise Reinvention at Scale

    Movate AI: Driving Enterprise Reinvention at Scale

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    by

    devca

    In August 2024, Movate spoke to NelsonHall about its in-house holistic framework, Movate Athena. Conversations revolved around the expectations and challenges of AI Integrations in the market. Specific use cases, existing deployments, and best practices in building commercial relationships around the AI reinvention model were part of the discussions. Movate has been actively integrating AI

  • The strategic role of prompt engineering in AI evolution

    The strategic role of prompt engineering in AI evolution

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    by

    devca

    As generative AI (GenAI) models advance at an unprecedented pace, the art of crafting intuitive and contextually relevant prompts has emerged as a critical capability. Prompt engineering has become a key factor in harnessing the full potential of AI, particularly for enterprises aiming to enhance customer engagement and streamline complex interactions. The global prompt engineering market size

  • Movate AI: Unlock the full potential of AI and maximize ROI

    Movate AI: Unlock the full potential of AI and maximize ROI

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    by

    devca

    Movate is thrilled to unveil Movate AI—A holistic AI-powered suite that brings together a revolutionary AI framework called Movate Athena, an impactful industry and business solution and award-winning platform to accelerate enterprise transformation. Movate Athena—the next-gen composable AI and data framework for enterprise reinvention at scale orchestrates AI technology ecosystems at organizations to simplify their

  • Data’s fundamental and pivotal role in unlocking GenAI’s potential

    Data’s fundamental and pivotal role in unlocking GenAI’s potential

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    by

    devca

    As enterprise GenAI developments continue and are poised to go ever further mainstream with the passage of time, this AI advancement touts of its human touch in interactions, high degree of accuracy and remarkable consistency in handling data. GenAI has risen to be as a transformational force in the enterprise as it makes headway across